Frequently Asked Questions

Everything you need to know about your custom fashion experience.

How long does it take to receive my custom order?

Since each piece is handcrafted to your specifications, please allow 7-10 business days for production before your order is shipped via your selected delivery method.

What is your return policy for customized items?

Because custom products are made specifically for you, we do not accept returns unless the item arrives damaged or there was a manufacturing error. Please contact our support team within 48 hours of delivery if there is an issue.

How do I ensure I choose the correct size?

We provide a detailed size guide on every product page. We recommend measuring a similar garment you already own and comparing it to our charts to ensure a perfect fit.

Do you offer international shipping?

Yes, RepublicCustomsStore ships worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Can I make changes to my design after placing an order?

We begin the production process quickly. You can request changes within 2 hours of placing your order by contacting our customer service team, but we cannot guarantee modifications after this window.